Your Online Vet - Video call a qualified UK vet (2024)

Your Online Vet - Video call a qualified UK vet (1)

Included in major pet insurance policies
Get quick advice from our vets
Open 365 days a year

Get fast advice, trusted care and the right pet supplies – every day, all year round.

Book an appointment

4.9App Store ratingApp Store

1 millionVideo callsVideo calls

98%Happy pet parentsHappy customers

How to use FirstVet

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

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Unlimited vet access with your pet insurance

Online visits through FirstVet are included free of charge with over 20 well-known pet insurances in the UK. If you're not registered with one of our partners below, regular prices apply.

4Paws Free FirstVet consultations. 24 hours a day, 7 days a week. Co-op Free FirstVet consultations. 24 hours a day, 7 days a week.Cover My Pet Free FirstVet consultations. 24 hours a day, 7 days a week.Insure Your Paws Free FirstVet consultations. 24 hours a day, 7 days a week. Lifetime Pet Cover Free FirstVet consultations. 24 hours a day, 7 days a week.LV Free FirstVet consultations. 24 hours a day, 7 days a week. ManyPets Free FirstVet consultations. 24 hours a day, 7 days a week.napo Free FirstVet consultations. 24 hours a day, 7 days a week.NCI Free FirstVet consultations. 24 hours a day, 7 days a week. petGuard Free FirstVet consultations. 24 hours a day, 7 days a week. Pets in a Pickle Free FirstVet consultations. 24 hours a day, 7 days a week.Petsure Free FirstVet consultations. 24 hours a day, 7 days a week.PETtrac Free FirstVet consultations. 24 hours a day, 7 days a week. Petwise Senior Free FirstVet consultations. 24 hours a day, 7 days a week.PitPat 3 FirstVet consultations per year. 24 hours a day, 7 days a week.Revolut Free FirstVet consultations. 24 hours a day, 7 days a week.RSPCA Free FirstVet consultations. 24 hours a day, 7 days a week. Tractive Pet Cover Free FirstVet consultations. 24 hours a day, 7 days a week.VetsMediCover Free FirstVet consultations. 24 hours a day, 7 days a week.

Why FirstVet?

Our experienced veterinarians assess your pet from a distance, and will always refer you to a clinic if needed. In our pet shop, you’ll find all the best supplies for your pet, carefully selected by vets.

Skip the unnecessary trip to a physical vet clinic or pet shop. With FirstVet you’ll get help from the comfort of your own home, or during a hike in the countryside – every day, all year round.

We gathered everything your pet needs to live a healthy life right at your fingertips. Get advice, or a referral to a clinic, as well as fast delivery of the right food and supplies from our pet shop.

Book an appointment

What we can help with

Gastrointestinal
Eyes
Mouth and teeth
Claws and/or beak
Skin, fur, and ears
Wound care
Genitals
Pregnancy
Sprains and lameness
Urinary
Care and nutrition
Cough/ respiratory
Neurological
Poisoning
Behavioural
Off-colour/ fever
General discomfort/ pain
Deworming
Tick

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Tip – register your pet today

It feels good to be prepared. By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.

Add your pet

FirstVet - meet a vet online

We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour. The vets can help you decide whether an issue is an emergency, or when to visit a vet clinic. If your pet needs to visit a vet for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.